Delivery Information

Purchases are usually dispatched the same day, however please allow 3-5 working days for UK & Northern Ireland delivery. Purchases are sent using our couriers tracking service allowing us to trace your order from dispatch to delivery. This means that someone will need to be in to sign for your parcel, or it will be taken to your local courier depot for collection.

UK mainland orders are shipped FREE (via DPD POD service) this is automatically calculated at the checkout.

Items ordered after 2:00pm will be processed the following day, excluding Sundays and holidays.

• UK Mainland DPD two day service
  FREE delivery on all items - UK Mainland.

It doesn't happen very often but, if we run into a problem with your order which may delay the delivery time stated, we will do our best to contact you.

Please note: All delivery times stated are approximations. Mele Direct are not responsible for re-imbersing customers for orders that are delayed due to postal/courier problems. Items are dispatched to the exact address entered during the checkout process. Please ensure that this information is correct.

If you have a problem with your order and would like to discuss it with us, please visit our Contact Page for ways to get in touch.